Company Red Hat
Website www.redhat.com
Eligibility BE/BTech/MCA/MCM/BSc/BCA
Experience Freshers
Location Pune
Job Role Associate Software Maintenance Engineer
JOB SUMMARY:
Comapny profile :
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of
trusted, high-performing technologies that solve business problems. We’re a billion dollar S&P 500 company offering
solutions from Linux to middleware, storage to cloud, together with award-winning global customer support, consulting, and
implementation services.
Job Responsibilities:
1. Troubleshoot and resolve complex customer problems within core Linux development tools including C, C++, and Java
(Hadoop)
2. Record customer interactions to include investigation, troubleshooting, and the resolution of issues
3. Work closely with Red Hat's production support engineers, technical account managers, and development engineering
4. Demonstrate considerable judgement in selecting methods and techniques
5. Manage workload to ensure all customer issues are handled and resolved in a timely manner
6. Assist in the development of comprehensive and reusable self-service solutions for future incidents
7. Assist in patch development (simple cases) and write debug patches
Required skills:
1. Ability to read and understand programming code
2. Ability to follow documented processes, including KCS and SBR
3. Good understanding of open source, GPL, Bugzilla, and upstream development
4. Ability to work closely with others, and share your opinions and ideas in a respectful manner
5. Remain courteous and professional at all times
6. Ability to disseminate knowledge to junior members of the team
7. Proactive and passionate about your work
CLICK HERE TO APPLY
.jpg)
0 comments:
Post a Comment